Generative AI and Salesforce: Transforming CRM with Intelligent Automation

In today’s digital landscape, businesses are continually adapting to enhance customer experiences, streamline operations, and build stronger client relationships. Customer Relationship Management (CRM) systems like Salesforce are at the forefront of this evolution, allowing organisations to simplify interactions, manage data efficiently, and cultivate enduring customer […]

Salesforce Flows

Understanding Salesforce Flows

Salesforce flows is one of the most useful tools in a Salesforce administrator’s toolbox. Salesforce flows, when properly configured, help you in simplifying complex business procedures. If not, a mess may result. Salesforce has declared that Workflows and Process Builder will no longer get upgrades […]